Cynthia Henderson
MS, Learning Experience Design & Educational Technology
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Transforming training into dynamic, engaging learning experiences that drive skill acquisition and enthusiasm.
Featured Project
I designed and built a scenario-based training that invites learners to explore the world of integrated pest management.
Instead of just reading about it, users make decisions and see the consequences in a vibrant, simulated environment, fostering a deeper understanding of how to maintain a sustainable garden that truly benefits the ecosystem.
My Work in Action
Dallas College | Learning Experience Designer
Dallas College | Learning Experience Designer
A New Perspective on the Student Journey: To help new hires build empathy and truly understand the student experience, I created an immersive game that takes them on that journey firsthand.
Empowering Leaders: I facilitated engaging leadership workshops, including Situational Leadership, to help cultivate the next generation of leaders within the college.
Mastering Difficult Conversations: Through a series of dynamic, scenario-based workshops, I used role-play to build confidence and strengthen coaching, feedback, and communication skills across teams.
Making Data Accessible: I developed an interactive "Employee Data Literacy" course in Articulate Rise, empowering all employees to use data for smarter, more informed decision-making.
Workday Integration at Dallas College
When Dallas College transitioned to Workday Learning, I was at the forefront of ensuring a smooth and successful adoption. I developed a comprehensive suite of resources—from engaging videos and user guides to interactive courses and flexible training sessions—all tailored to meet the diverse needs of our staff and faculty.
ETC & LBJ Express
ETC & LBJ Express
Supervisor and Trainer at ETC and LBJ Express:
Training Material Development: Developed onboarding sessions, job aids, and continuous coaching strategies for the image review department.
Operational Integration: Designed a flexible training program that integrated seamlessly into existing operations.
Motivational Incentives: Introduced incentives to boost team engagement and performance.
Quality Assurance: Implemented a rigorous quality assessment process to maintain service excellence.
Learning Pathways: Utilized synchronous and asynchronous methods for real-time updates and self-paced learning.
Cultural Enhancement: Fostered a culture of continuous learning, growth, and proficiency.
Cybersecurity Project
Cybersecurity Project
Phishing Scenario Training: Created an interactive phishing simulation using Articulate Storyline.
Cyberattack Response Poster: Designed a quick-reference poster for immediate action during cyberattacks.
Laminated Job Aid: Produced a durable guide for daily cybersecurity best practices.
HIPAA Compliance: Ensured all materials and strategies were HIPAA compliant.
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